Case Study: Nationwide Safety Solutions: Tailored Working at Heights Training for Alpha Flight Services

Our Experience With Alpha Flight Services

Fast Facts:

• Alpha approached FSA with the need for a truly national training provider to deliver a tailored Working at Heights Training Package across all Australian sites.
• FSA tailored a package for Alpha, which included revision of their Heights Permit, SOP, and Equipment solution to facilitate their new fleet of aircraft catering vehicles.
• We assisted in introducing new height safety equipment across Australia for Alpha nationally.
• FSA delivered the tailored training package, including equipment provision, to every major capital city in Australia: Sydney, Melbourne, Brisbane, Perth, Adelaide, Darwin, and the Gold Coast.
• FSA facilitated the national rollout of this training through a single point of contact for bookings and account management.

The Training Need

Alpha Flight Services faced a critical challenge: ensuring compliance with strict height safety regulations while improving the safety and efficiency of their teams across multiple sites nationwide. Their new fleet of aircraft catering vehicles required updated processes and equipment, alongside comprehensive training for staff working at heights. Alpha sought a reliable partner with the expertise and national capability to deliver consistent, high-quality training and equipment solutions.

Tailored Solutions for National Rollout

At Fire and Safety Australia, we understand that no two organisations are alike. That’s why we worked closely with Alpha to develop a customised Working at Heights Training Package tailored to their specific needs. This process involved:

• Detailed Assessment: Conducting a thorough review of Alpha’s existing Heights Permit, Standard Operating Procedures (SOPs), and equipment to identify areas for improvement.
• Customised Equipment Solutions: Recommending and implementing advanced height safety equipment to ensure compliance and enhance safety outcomes.
• Targeted Training Development: Designing a training programme specifically aligned with Alpha’s operations and safety objectives.

By focusing on Alpha’s unique requirements, we ensured their teams were equipped with the tools, knowledge, and skills to work safely and confidently.

FSA’s National Training Rollout

Fire and Safety Australia’s extensive national footprint enabled us to seamlessly roll out the tailored training package to Alpha’s workforce across Australia. Highlights of the rollout included:

• Comprehensive Coverage: Training delivered in all major capital cities, including Sydney, Melbourne, Brisbane, Perth, Adelaide, Darwin, and the Gold Coast.
• Streamlined Coordination: Providing a single point of contact for managing bookings and accounts, simplifying the process for Alpha.
• Consistency in Delivery: Ensuring that every session met the same high standards, regardless of location, through our experienced team of instructors.
• Practical Implementation: Supporting the integration of the new equipment and processes into day-to-day operations.

This collaborative approach ensured the training was effective, well-received, and implemented with minimal disruption to Alpha’s operations.

Additional Relevant Courses for Your Organisation

Fire and Safety Australia goes beyond Working at Heights training, offering a wide range of safety courses designed to meet the diverse needs of organisations. These include:

• Work Safely at Heights Training
• Aviation Safety Training Courses
• Provide First Aid Training (Blended Learning)
• Fire Safety Training Courses
• Certificate IV in Emergency Response Coordination (RII41319)

Whether your team needs specialised training or a comprehensive safety solution, we can customise our courses to align with your organisation’s goals.

Contact Us Today

At Fire and Safety Australia, we’re committed to helping organisations like Alpha Flight Services achieve exceptional safety outcomes. For more information or to discuss your training requirements, contact us today.

If you require a verbal reference, we’re happy to provide contact details for Alpha Flight Services upon request.

Let Fire and Safety Australia empower your team with the knowledge and confidence to meet safety challenges head-on—anywhere in Australia.

Author:
Steve McLeod
CEO & Founder of Fire & Safety Australia