Manual Handling Training

This course will benefit various careers including:

• Work Health and Safety Manager
• Workplace Manager
• Floor Manager
• Department Manager
• HR Manager
• Safety Practitioner
• Supervisor or management position in certain industries
• Security Officers
• Building Managers
• Office Managers
• Hotel or Restaurant Managers
• Safety & Emergency Managers
• Education Professionals
• Team Leaders

• Parking is available on site
• Tea & coffee is provided
• What to wear: Closed toe shoes and clothing that may get dirty
• What to bring: Laptop or Tablet

Refer to the course participant handbook.

Public Courses

All cancellation and transfer requests must be received in writing.

Course Cancellation Policy
When cancelling an enrolment, the following charges will apply:

• 2 business day cooling off period
• 7 or more business days - no charge
• 6 or less business days - 50 percent (50%) of course fee incurred
• 3 business day’s notice or less from start time (weekends / public holidays not included) – no refund / full course charge

Course Transfer Policy
When transferring an enrolment from one course date to another, the following charges will apply:

• Transferred 7 or more business days prior to course date – no charge
• Transferred 6 or less business days prior to course date – 50 percent (50%) of course fee incurred
• Transferred 3 or less business days from start time (weekends / public holidays not included) – no refund / full course charge
• Name changes 5 business days or less prior to course date will incur a $50.00 +GST fee per name change
• Non-attendance of any course will not entitle the client to any refund, set-off, waiver or reduction of the fee and the client remains required to pay all fees in respect of courses that it does not attend, unless otherwise agreed in writing with the company.
• In the event any learner is turned away from training as a result of being adversely affected by drugs or alcohol in the trainer’s opinion, there shall be no refund

Corporate Courses

Cancellation Policy

Once a training date has been confirmed by FSA, any changes made by the client to this booking, including cancellation or postponement will result in the following fees after the 2 business day cooling off period:

• Cancelled / transferred 7 or more business days prior to course date - no charge
• Cancelled / transferred 6 business days or less prior to course date - 50 percent (50%) of course fee
• Cancelled / transferred 3 or less business days from start time - no refund / full course charge name changes 5 business days or less prior to the course date will incur a $50.00 + GST fee per name change

Distance Learning

All Cancellation Requests must be received in writing

When cancelling or withdrawing an enrolment, the following charges will apply:

• 2 business day cooling off period upon receipt of payment
• Cancelled / withdrawn between 3-13 business days, course fee refunded minus an admin fee of $250.00
• Cancelled / withdrawn after 14 days from commencement – 100% of course fee forfeited.

Link to Fees, Refunds and Charges Policy
https://fireandsafetyaustralia.app.axcelerate.com/showDoc.cfm?DocID=449361