Certificate II in Medical Service First Response Course Description
This qualification, HLT21020 Certificate II in Medical Service First Response, reflects the role of employees who take on emergency response team responsibilities in addition to their main duties.
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Course Information
Duration | See below |
Location |
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Course Price | $ pp for public course Corporate bookings – Request a quote, click here |
Qualification:
HLT21020 Certificate II in Medical Service First Response

Why Choose This Course
This qualification, HLT21020 Certificate II in Medical Service First Response, reflects the role of employees who take on emergency response team responsibilities in addition to their main duties. They perform tasks involving a range of varied activities most of which are often time critical, complex and non-routine.
• ERT Team member
• Emergency Services Officer
• First Responder
• Occupational Health and Safety/WHS Officer
Pre-Requisites:
N/A
FSA Entry Requirements:
- USI and fitness to participate
- Previous first aid certificate
- The ability to perform CPR on the floor
- Sufficient language, literacy and numeracy skills to complete the course
- Appropriate PPE and enclosed footwear at all times
- Completion of pre-course external learning requirements
Course Content:
- Workplace Health and Safety
- Working with diverse people
- Recognising healthy body systems
- Infection prevention
- Basic medical terminology
- Providing first aid to an advanced level
- Extended first aid care
Group Size:
1-10
Duration:
4 days in classroom plus up to 15 hrs
of pre-course external learning – allow approx 4 weeks
Location:
Onsite or at our training facility
Schedule:
Corporate courses all states
Qualifications
On successful completion of the training you will receive a Qualification for: HLT21020 Certificate II in Medical Service First Response
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FAQ'S
What you Recieve
-
Access to FSA’s dedicated customer support.
-
Qualified and experienced trainers.
Job Prospects
This course will benefit various careers including:
- Work Health and Safety Manager
- Workplace Manager
- Floor Manager
- Department Manager
- HR Manager
- Safety Practitioner
- Supervisor or management position in certain industries
- Security Officers
- Building Managers
- Office Managers
- Hotel or Restaurant Managers
- Safety & Emergency Managers
- Education Professionals
- Team Leaders
On The Day
- Parking is available on site
- Tea & coffee is provided
- What to wear: Closed toe shoes and clothing that may get dirty
- What to bring: Laptop or Tablet
Cancellation / Transfer Policy
Refer to the course participant handbook.
Refund Policy
Public Courses
All cancellation and transfer requests must be received in writing.
Course Cancellation Policy
When cancelling an enrolment, the following charges will apply:
- 2 business day cooling off period
- 7 or more business days - no charge
- 6 or less business days - 50 percent (50%) of course fee incurred
- 3 business day’s notice or less from start time (weekends / public holidays not included) – no refund / full course charge
Course Transfer Policy
When transferring an enrolment from one course date to another, the following charges will apply:
- Transferred 7 or more business days prior to course date – no charge
- Transferred 6 or less business days prior to course date – 50 percent (50%) of course fee incurred
- Transferred 3 or less business days from start time (weekends / public holidays not included) – no refund / full course charge
- Name changes 5 business days or less prior to course date will incur a $50.00 +GST fee per name change
- Non-attendance of any course will not entitle the client to any refund, set-off, waiver or reduction of the fee and the client remains required to pay all fees in respect of courses that it does not attend, unless otherwise agreed in writing with the company.
- In the event any learner is turned away from training as a result of being adversely affected by drugs or alcohol in the trainer’s opinion, there shall be no refund
Corporate Courses
Cancellation Policy
Once a training date has been confirmed by FSA, any changes made by the client to this booking, including cancellation or postponement will result in the following fees after the 2 business day cooling off period:
- Cancelled / transferred 7 or more business days prior to course date - no charge
- Cancelled / transferred 6 business days or less prior to course date - 50 percent (50%) of course fee
- Cancelled / transferred 3 or less business days from start time - no refund / full course charge name changes 5 business days or less prior to the course date will incur a $50.00 + GST fee per name change
Distance Learning
All Cancellation Requests must be received in writing
When cancelling or withdrawing an enrolment, the following charges will apply:
- 2 business day cooling off period upon receipt of payment
- Cancelled / withdrawn between 3-13 business days, course fee refunded minus an admin fee of $250.00
- Cancelled / withdrawn after 14 days from commencement – 100% of course fee forfeited.
Link to Fees, Refunds and Charges Policy
https://fireandsafetyaustralia.app.axcelerate.com/showDoc.cfm?DocID=449361